Privacy Policy
At DIGIDELTA, we understand that the use of your personal data requires your trust. We are subject to the highest privacy standards and will only use your personal data for clearly identified purposes and in accordance with your data protection rights.
The confidentiality and integrity of your personal data is one of our main concerns. This Privacy Policy sets out how DIGIDELTA uses the personal data of its customers and potential customers.
DIGIDELTA
Digidelta Internacional – Import Export, S.A., with headquarters in, registered at the Commercial Registry of Torres Novas under the single registration number 503 249 416 and legal entity number – 503 249 416 (hereinafter referred to as “DIGIDELTA”), manages the website WWW.DIGIDELTA.PT, the DECAL – MIMAKI – BIOND – ALLDECOR brands owned by DIGIDELTA.
Who is responsible for processing your personal data?
DIGIDELTA is responsible for processing the personal data of its customers and/or potential customers who fill in their details and submit the DIGIDELTA Marketing Communications Consent Form via this Home Page.
In addition to Digidelta itself, there are companies that collaborate commercially in the distribution of Digidelta Products and Services as commercial partners (hereinafter referred to as "Partners"). Although this policy describes the use of your personal data, Partners may collect your data independently and have their own privacy policies, which determine how they will use it. Therefore, it is important that you read these privacy policies and, if necessary, contact the Partner directly regarding any changes or questions regarding their use of your personal data.
How do we collect your personal data?
Your personal data will be collected and processed in the following situations:
- If you fill in your personal data and submit the Consent Form on this Home Page;
- If you purchase and/or use a DIGIDELTA product or service from DIGIDELTA and/or its Partners.
For what purposes and on what basis can your personal data be used?
Your personal data will be collected and used for Customer Service and Marketing purposes (meaning, for this purpose, all information related to our company's commercial activity, products, and services, in order to promote or inform about them), in strict accordance with the terms you have selected in the Consent Form on this Home Page.
Under the terms of the data protection legislation in force in the European Union (the General Data Protection Regulation), the use of personal data must be justified under at least one legal basis for the processing of personal data.
The legal basis applicable to the collection and use of your personal data for customer service and marketing purposes is your consent.
Legal bases for the processing of personal data:
- When you have given your consent to the processing of your personal data (for this purpose, you will be presented with a consent form for the use of your data, which you may subsequently withdraw);
- When processing is necessary to enter into a contract with you or to perform it;
- When processing is necessary to comply with legal obligations to which DIGIDELTA is subject;
- When processing is necessary to achieve a legitimate interest and our reasons for using it prevail over your data protection rights;
- When processing is necessary for us to assert, exercise, or defend a legal claim in legal proceedings against you, us, or a third party.
What personal data may be collected?
The following categories of personal data may be collected through the channels and services described in this Privacy Policy:
DATA COLLECTED BY DIGIDELTA
- From applications, websites, and social networks:
If the customer has registered or authenticated, the following data may be used: average use of the application (behavior within the applications); location information; use of online entertainment; use of the DIGIDELTA page used; use of DIGIDELTA social networks (e.g., visits and posts on forums).
- Contact information:
Name; contact details (address, telephone, mobile phone, email).
- Identification data:
Taxpayer number; customer number; contract number.
- Equipment usage data:
Equipment consumption.
DIGIDELTA website data
If you have registered on one of the Digidelta websites, the following data may be used:
- details of how you used the website;
- the date, time, and nature of your requests;
- your IP address;
- data about the device you use to interact with the Website;
How do we keep your personal data secure?
We use a variety of security measures, including encryption and authentication tools, to help protect and maintain the security, integrity, and availability of your personal data.
Although data transmission over the internet or website cannot guarantee complete security against intrusions, we, our service providers, and business partners make every effort to implement and maintain physical, electronic, and procedural security measures designed to protect your personal data in accordance with applicable data protection requirements. Among others, we have implemented the following:
- Restricted personal access to your personal data based on a "need to know" basis and only within the scope of the purposes communicated;
- Transfer of collected data only in encrypted form;
- Storage of highly confidential data (such as credit card information) only in encrypted form;
- Protection of information technology systems through firewalls to prevent unauthorized access to your personal data;
- Permanent monitoring of access to information technology systems in order to prevent, detect, and prevent misuse of your personal data.
How long we keep your personal data
We only keep your data for as long as is necessary for the purpose for which it was collected.
Once the maximum retention period has been reached, your personal data will be irreversibly anonymized (anonymized data may be retained) or securely destroyed.
For the purposes described in this Privacy Policy (customer service and marketing), your personal data will be retained for a maximum period of 12 to 18 months, counted from the date of your consent or the last contact made (whichever occurs last) and if, within this period, you have not withdrawn your consent.
How do we keep it secure?
At Digidelta, your personal data is stored on Digidelta servers located in Portugal or in data centers located within the European Union, and is accessed and used exclusively in accordance with our policies and standards (or equivalent policies and standards of our suppliers/service providers).
Contact details for DIGIDELTA and the Data Protection Officer
Data Protection Officer – dpo@digidelta.pt
DIGIDELTA Customer Support Service
Phone line: 249819160 available from 9:00 a.m. to 6:00 p.m. Monday through Friday
Email: info@digidelta.pt
How can you change or withdraw your consent?
You may change or withdraw your consent at any time, with effect for the future.
After completely withdrawing your consent, you will no longer be contacted or receive communications for the purposes described in this Privacy Policy.
To withdraw your consent statements submitted to DIGIDELTA, simply return to the Home Page, fill in your personal details, and resubmit the Consent Form, selecting the checkboxes according to your preferences. The last Consent Form submitted to DIGIDELTA will prevail over all previous ones.
The consent granted to DIGIDELTA can be withdrawn by the Customer at http://www.digidelta.pt or by contacting DIGIDELTA on 249819160; by mail to Digidelta Internacional – Import Export, S.A., Zona Industrial de Torres Novas, Lote 1 Casal Torteiro, 2350-483 Torres Novas Portugal or by email: dpo@digidelta.pt
Contact us, your data protection rights, and the right to lodge a complaint with your supervisory authority
If you have any questions regarding our use of your personal data, you should first contact our customer service department or, additionally, you can contact the Data Protection Officer at dpo@digidelta.pt.
Subject to certain conditions, you may have the right to request that we:
- provide you with additional information about our use of your personal data;
- provide you with a copy of the personal data you have provided to us;
- provide the personal data you have provided to us to another controller at your request;
- update any inaccuracies in the personal data we hold;
- delete personal data that is no longer legitimate to use;
- limit how we use your personal data until the complaint has been investigated.
Your exercise of these rights is subject to certain exceptions designed to safeguard the public interest (prevention or detection of crime) or our interest (maintenance of professional secrecy).
If you exercise any of these rights, we will review your request and respond, hopefully, within one (1) month.
If you are dissatisfied with our use of your personal data or with our response after exercising any of these rights, you have the right to lodge a complaint with your supervisory authority (National Data Protection Commission – CNPD | Rua de São Bento, n.º 148, 3º, 1200-821 Lisbon | Tel: 351 213928400 | Fax: +351 213976832 | e-mail: geral@cnpd.pt).
Date of last update: May 25, 2018