Quality Policy

Quality

We are aware of the implications of our services in relation to quality, and therefore we are committed to ensuring continuous improvement and development, adopting a systematic approach to quality management, in line with best practices in the sector.

As such, the company's Quality Policy sets out the following principles:

• • Customer Satisfaction: Meet and ensure customer expectations and needs by providing quality products and services, combined with financial solutions and competitive and innovative solutions.

• • Commercial and Technical Support: Offer ongoing support to ensure the efficiency of the services provided and strengthen long-term commercial relationships.

• • Operational Efficiency: Implement processes that optimize resources, reduce waste, and promote continuous improvement within the Organization.

• • Monitoring and Continuous Improvement: Systematically evaluate results, ensuring the monitoring, review, and pursuit of objectives.

• • Responsible Supply Chain Management: Work with suppliers who comply with quality standards and good operating practices.

• • Organizational Culture: Reinforce company values, promoting communication, knowledge, and employee involvement to achieve the organization's strategic objectives, always in a conscious, ethical, and responsible manner.

• • Commitment to Sustainability: Integrate good practices that contribute to reducing environmental impact, such as optimizing resource consumption and proper waste management.

We are therefore committed to complying with the requirements of NP EN ISO 9001:2015 at Digidelta and to continuously improving the effectiveness of the Quality Management System, ensuring the expectations of stakeholders and the excellence of our services.

The Management

January/2025